At NCD Tempo Traveller Hire, we are committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, share, and protect your information across our services.

1. Tempo Traveller Rentals

Information We Collect

• Full name, contact number, and email address

• Pickup and drop location details

• Identity proof (if required for booking verification)

• Payment details (UPI, card info, or bank transfer screenshot)

Why We Collect This

• To confirm bookings and ensure vehicle dispatch

• To send service reminders or schedule updates

• For emergency communication between driver and client

Data Protection

• All customer data is stored securely.

• Your contact details are never shared with third parties without consent.

• Driver receives limited info (name, contact, pickup point) strictly for service use.

2. Taxi Service

Information We Collect

• Name, mobile number, pickup time, and travel itinerary

• Optional: Hotel or flight details for coordination

• Feedback or reviews voluntarily shared

Purpose of Use

• To assign a vehicle and driver efficiently

• To personalize services (e.g., car preference, route choice)

• To analyze service performance and quality control

Data Sharing

• Shared only with authorized internal team members or assigned driver.

• Data is used solely for your trip – not for marketing without permission.

3. Self Drive Car Rental

Information We Collect

• Name, contact info, valid driving license, and government ID (Aadhaar, Passport)

• Security deposit details (bank transfer or UPI)

• Emergency contact (optional)

Reason for Collection

• To verify identity and driving eligibility

• To track vehicle handover and return

• To manage refund or claim in case of damage, fine, or traffic violation

Data Security

• License and ID documents are encrypted and stored temporarily.

• All personal documents are deleted within 7 days of trip completion unless required by law.

4. Tour Packages

What We Collect

• Name, contact, number of travelers, age (for children or senior discounts)

• Hotel preferences and food preferences (if any)

• Payment information (via form, phone, or WhatsApp)

Why This Info Is Needed

• To arrange your hotel bookings, transport, guide, and itinerary

• To create emergency contact traceability

• To provide customized tour planning and follow-up

Privacy Assurances

• We don’t store or process payment card details online.

• Customer itinerary or identity is not shared publicly or with third-party sellers.